What To Do When You Are Becoming Fully Booked?

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Every business in existence has one primary goal: To reach success.

But if you really think about it, “success” is a very vague term. You can’t help but ask what exactly it means exactly. Does it pertain to profits? Is it the realization of an ambition? Is it about finding your purpose?

Well, we like to think that it’s a nice blend of everything. Success in business would mean the discovery and actualization of its purpose. It also means numbers. Any man of business knows just how important measurable results are. After all, numbers can never lie. They tell you exactly how your business is performing.

Unfortunately, even if the numbers are up, it doesn’t mean businesses become problem free. In fact, several new problems arise when a business’s popularity is growing. While it’s good that the money is rolling in, it is still quite easy for popular establishments to get overwhelmed by the oncoming sales traffic.

Believe it or not, being “fully booked” is not just good news. It also presents a new set of problems that you have to overcome like:

  • Increase in operational costs
  • Lack of manpower
  • Client/customer control
  • Quality assurance
  • Lack of business resources

These are just a few of the things you must expect when business starts to pick up.

Now, if luck decides to turn in your favour and reward you with overwhelming business opportunities, here are some things you can do:

Raise Your Prices

One of the ways you can manage the influx of new customers and clients is by regulating your prices. Undercharging or launching promotional offers may increase business visibility and allow you to establish connections with new clients but in the long run, it will overwhelm your business. You’ll be doing twice the amount of work for the same flow of income.

Our suggestion is that once you’ve created a good momentum for your business, you should start focusing on regulating prices next. You can increase your prices little by little, maintaining customers who are loyal to you because of what you can offer and not just because you’re the most affordable option out there.

Even if you do manage to retain and attract an overwhelming number of clients after you’ve raised your prices, it would still mean an increased income which you can then use for option 2 and 3 below.

Take On Staff

When you’re fully booked and earning substantially, it would be wise to invest some of your profits in things that matter the most. For instance, you can fortify your business with efficient manpower.

Employees are an integral part of any business. Hiring the right help can help your business flourish faster, better. When customers start rolling in, it only makes sense to build your manpower by taking in more staff. This way, you won’t compromise the quality of your goods and services just because you’ve decided to cater to bigger markets.

Outsource Work

There is also the option to outsource work when your main force cannot cope with all of your customers’ needs. There are many independent agencies and firms that offer to support larger businesses that need help managing internal and external tasks. There are firms that offer Virtual Assistance, Bookkeeping, Auditing, Data Entry, Customer Support, Marketing, and other similar services.

Outsourcing work can really help ease the workload of your main staff. This, in turn, leads to higher productivity and efficiency. It can also create new opportunities to take on more clients. 


Then again, be careful not to bite off more than you can chew!


Before You Leave …


Becoming fully booked is a good sign for your business. It means that people are taking notice of your company’s presence and they can’t wait to give your products/services a try! However, it’s important that you stay on top of everything – and you are profiting well from all the extra work! If you want to know more about making your business profit first, get in touch with Annette & Co. today!   

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Annette Ferguson

Annette Ferguson

Owner of Annette & Co. - Chartered Accountants & Certifed Profit First Professionals. Helping Online service-based entrepreneurs find clarity in their numbers, increase wealth and have more money in their pockets.